At Tigrida, we want you to shop with confidence. If you are not fully satisfied with your purchase, we are here to help. Please review our policy below.
Returns
- You may return items within 14 days of delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- To initiate a return, please contact us at info@tigrida.com with your order number and details of the item(s) you wish to return.
- Once your return is approved, we will provide instructions for shipping the item back.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Shipping fees are non-refundable, unless the return is due to an error on our part (such as wrong or defective item).
Exchanges
- If you received a defective or damaged product, we will gladly replace it at no additional cost. Please contact us within 7 days of delivery to arrange an exchange.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Clearance or final-sale items
- Personal care products (if opened)
Contact Us
For questions about returns, refunds, or exchanges, please contact:
Tigrida
7901 4th St N # 28557
St. Petersburg, FL 33702
Email: info@tigrida.com
